Often your busiest time of day can be after hours and public holidays – when your customers are in their homes needing your company’s assistance, or wanting to use your services. Unfortunately, this can put a lot of strain on what are traditionally hours of diminished staffing. Sterling Security remove that strain through our professional after hours call centre service.
People like to deal with people. It’s a natural thing. But no-one likes to feel like they’re just being treated like everyone else. At our contact centre, we see ourselves as an extension of your team. We go out of our way to make sure that every person who contacts us or who we contact on your behalf, whether it’s help desk support or outbound calling, has an experience that really works for them.
Designed with your needs in mind, our after hours call centre service is easily implemented on an as-needed basis, meaning you receive reliable, professional and friendly customer contact support services when you need them the most.
Our after hours Call Centre service is available in a variety of formats:
- Telephone answering
- Mobile answering
- Call-centre support
Sterling Security’s after hours call centre service is cost-effective, highly customisable to your needs and available 24/7 – never miss a call or lose contact with your customers again!Make enquiry